On January 27, MagtiCom internet users experienced limited access to internet services for several hours.
MagtiCom published the following explanation regarding this matter:
“On January 27, there was a disruption in MagtiCom’s mobile and fixed internet services.
We would like to inform you that MagtiCom’s internet connection enters Georgia through channels from Europe. On January 27, damage was detected on Turkish territory, where due to heavy snowfall and avalanche risk, our partner company’s technical teams are unable to reach the point of damage.
Regarding the damage to the backup trunk line, on January 27 at 21:21, on the Georgian side, in the territory of Adjara, suspicious damage was detected at three points (the case has been transferred for investigation to law-enforcements).
MagtiCom’s technical team worked in emergency mode to resolve the issues, and on January 28 at 01:54, all three damages were fully repaired.
We apologize for any inconvenience caused.”
MagtiCom is among thousands of businesses, which have joined the Free Business Initiative: www.freebusiness.ge